Question 1

What are Managed IT Services?

Accepted Answer

Managed IT Services involve outsourcing the day-to-day management of your IT infrastructure and support to a third-party provider. This includes proactive monitoring, maintenance, security, and support.

Question 2

How does proactive IT support benefit my business?

Accepted Answer

Proactive IT support helps prevent issues before they occur, reducing downtime and improving overall system stability. It includes regular monitoring, updates, and maintenance.

Question 3

What is included in an IT security audit?

Accepted Answer

An IT security audit assesses your current IT infrastructure for vulnerabilities and potential security risks. It includes network scans, security policy reviews, and recommendations for improvement.

Question 4

Do you offer cloud migration services?

Accepted Answer

Yes, we offer comprehensive cloud migration services, helping businesses seamlessly transition their data and applications to the cloud.

Question 5

What kind of Office 365 support do you provide?

Accepted Answer

We offer a range of Office 365 support, including setup, configuration, troubleshooting, and security management.

Question 6

What is business continuity planning?

Accepted Answer

Business continuity planning involves creating a strategy to ensure your business can continue operating during and after a disaster or disruption. This includes data backup, disaster recovery, and communication plans.

Question 7

Do you offer onsite IT support in Orange County?

Accepted Answer

Yes, we offer onsite IT support to businesses located in Orange County, CA. We are able to dispatch technicians quickly and efficiently to your location.

Question 8

Do you support business compliance requirements?

Accepted Answer

Yes, we do! We provide our IRCP program to every monthly managed service customer free of charge, making sure that they are in compliance with not only their government obligations, but also their insurance compliances on their cyber policy. By setting up the network properly, clients can hand over their IRCP documentation, and may be given additional discounts on their insurance premiums.

Question 9

What makes your company different than other MSP's?

Accepted Answer

In short, we treat clients as though they are irreplaceable. We manage their network as though it was our own, because there is no need to pay a company to manage a network with partial commitment. We want you to associate our name with confidence and positivity. In this, the difference in our actions and care is different that other IT service providers and MSP's in Orange County.

MSP Match Frequently Asked Questions